Privacy Policy

Last updated: July 2026

Envirotone (ABN 73 424 362 571) respects your privacy and is committed to handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

When you use our website or place an order, we may collect:

Contact details: name, email address, phone number, delivery and billing address
Order information: items purchased, order value, and delivery preferences
Business account details: for approved trade accounts, ABN and business contact information
Technical information: such as browser type and general usage data, to help us improve the website

2. How We Use Your Information

To process and dispatch your orders
To respond to enquiries and provide customer support
To manage business/trade accounts, including invoicing and credit terms
To improve our website, products, and services

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share information with trusted third parties strictly for the purpose of fulfilling your order or operating our business, including:

Courier and freight partners, to deliver your order
Payment processors, to securely process payments
Our accounting and business systems providers

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Payment details are processed through secure, industry-standard payment providers and are not stored on our own systems.

5. Cookies

Our website may use cookies to remember preferences, such as your Inc/Ex GST display setting and shopping cart contents, to improve your browsing experience.

6. Access & Correction

You can request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below.

7. Contact Us

For privacy-related questions or requests, contact us at rich@envirotone.com.au or 03 5930 8023.

This page provides a general summary of privacy practices for Envirotone's website and is not a substitute for tailored legal advice. We recommend having this policy reviewed by a qualified solicitor to ensure it properly reflects your data handling practices and complies with current Australian privacy law.